Emotional intelligence (EQ) is one of the most essential traits for hire-ability and workplace success. According to the World Economic Forum’s Future of Jobs Report, EQ will be among the top ten set of job skills by 2020. Furthermore, 71% of hiring managers reported that EQ is valued above IQ.
Smart employers should be concerned about their turnover rates because turnover, whether voluntary or involuntary can be potentially expensive and disruptive. While employee turnover cannot be avoided, there are ways to ensure that you are properly positioned to handle employee departures.